Contact – Get Global Pass

Contact GetGlobalPass

Get expert guidance for your study abroad and work visa journey

Multiple Ways to Reach Us

Choose the contact method that works best for you

Phone & WhatsApp

Instant support for urgent inquiries

Email & Online

Detailed inquiries and document submission

Office Visit

Face-to-face consultation

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours

Visit Our Office

Get personalized guidance at our Dhaka headquarters

Address

Idris Tower(Lift -3) , 5311/A, Suborno Abashik Gol Pahar More, Panchlaish, Chittagong

Office Hours

Sunday - Thursday: 11.00 AM - 7:00 PM || Saturday: 02:00 PM - 7:00 PM

Getting Here

Free parking available || Near GEC & Gol Pahar More Circle || Accessible by public transport

Department Contacts

Connect directly with our specialized teams

Student Admissions

Work Visa & Employment

Partnerships

FAQ - All Categories

Frequently Asked Questions

Find answers to common questions about our services

What documents do I need for the initial consultation? ▼

For initial consultation, bring your academic transcripts, passport copy, and any language test scores (if available). We'll assess your profile and provide personalized guidance.

How long does the visa processing take? ▼

Visa processing times vary by country: Canada (8-12 weeks), UK (3-6 weeks), Australia (4-8 weeks). We provide realistic timelines based on current processing trends.

Do you offer payment plans for your services? ▼

Yes, we offer flexible payment plans. You can pay in installments throughout the application process. Contact our finance department for customized payment options.

Can I get a refund if my visa is rejected? ▼

We offer partial refunds based on our refund policy. The amount depends on the stage of application and reasons for rejection. We maintain 95% success rate through careful screening.

What are your office hours? ▼

Our main office in Dhaka is open Saturday-Thursday from 9:00 AM to 6:00 PM, and on Fridays from 10:00 AM to 4:00 PM. We also offer virtual consultations outside these hours by appointment.

Do you provide services for families? ▼

Yes, we offer comprehensive services for families including dependent visa applications, school admissions for children, and spousal work authorization assistance.

What countries do you specialize in? ▼

We specialize in study and work opportunities in Canada, USA, UK, Australia, New Zealand, Germany, France, and several other European countries. Our expertise covers both English and non-English speaking destinations.

How do I schedule an appointment? ▼

You can schedule an appointment by calling our office, using our online booking system on the website, or by sending a WhatsApp message to our dedicated appointment line.

What is your success rate? ▼

We maintain a 95% success rate for student visa applications and 92% for work visas. Our high success rate is attributed to thorough document verification and personalized application strategies.

Do you help with accommodation arrangements? ▼

Yes, we provide assistance with finding suitable accommodation, connecting with student housing options, and guidance on rental agreements in your destination country.

What languages do your consultants speak? ▼

Our consultants are fluent in English, Bengali, and Hindi. We also have specialists who can communicate in Arabic, French, and German for specific destination requirements.

Do you provide airport pickup services? ▼

We can arrange airport pickup services through our partner networks in most destination countries. This service includes transportation to your accommodation and initial orientation.

How do I track my application progress? ▼

Clients receive regular updates via email and WhatsApp. You'll also have access to our client portal where you can track each stage of your application in real-time.

What happens if my application is delayed? ▼

We monitor application timelines closely and proactively follow up with relevant authorities if delays occur. We'll keep you informed and provide guidance on next steps throughout the process.

Do you offer post-arrival support? ▼

Yes, we provide comprehensive post-arrival support including orientation, bank account setup, local registration, and ongoing guidance for the first 3 months after your arrival.

What are the English language requirements for study abroad? ▼

Requirements vary by country and institution. Generally, IELTS 6.0-7.0 for undergraduate programs and 6.5-7.5 for postgraduate studies. We help you prepare and achieve the required scores.

Can I work while studying abroad? ▼

Most countries allow international students to work part-time (typically 20 hours per week during semesters and full-time during breaks). We provide guidance on work rights for each destination.

What is the difference between college and university programs? ▼

Universities typically offer degree programs with more theoretical focus, while colleges provide career-oriented diplomas and certificates. We help you choose based on your career goals and budget.

How do I choose the right course and institution? ▼

Our counselors assess your academic background, career aspirations, budget, and preferences to recommend suitable institutions and programs that match your profile.

What are the tuition fees for international students? ▼

Tuition varies widely by country and program: Canada ($15,000-$35,000/year), UK ($18,000-$40,000/year), Australia ($20,000-$45,000/year). We help find programs within your budget.

Are scholarships available for international students? ▼

Yes, many institutions offer scholarships based on academic merit, sports achievements, or specific talents. We identify scholarship opportunities and assist with application processes.

What is the application deadline for universities? ▼

Deadlines vary by institution and program. Generally, fall intake deadlines are January-April, and winter intake deadlines are August-October. We create a timeline to ensure you meet all deadlines.

Can I transfer credits from my current institution? ▼

Many institutions accept transfer credits. We evaluate your current transcripts and identify universities with favorable credit transfer policies to maximize your previous education.

What is the difference between conditional and unconditional offers? ▼

A conditional offer requires you to meet specific requirements (like English test scores), while an unconditional offer means you've met all requirements. We guide you through fulfilling conditions.

Do I need health insurance as an international student? ▼

Most countries require international students to have health insurance. We assist in obtaining appropriate coverage that meets visa requirements and provides adequate protection.

Can I bring my family with me on a student visa? ▼

Some countries allow dependents (spouse and children) to accompany students, typically for postgraduate programs. We advise on eligibility and application processes for dependent visas.

What are the post-study work opportunities? ▼

Many countries offer post-study work permits: Canada (up to 3 years), UK (2 years), Australia (2-4 years). We help you choose programs that maximize post-study work opportunities.

How do I prove financial capability for my studies? ▼

You'll need to show proof of funds covering tuition and living expenses. We guide you in preparing the required financial documents and understanding specific country requirements.

What if my visa is refused after getting admission? ▼

We analyze refusal reasons, address the concerns, and help with reapplying. In many cases, we can negotiate with institutions to defer your admission to a later intake.

Do you help with student loan applications? ▼

Yes, we assist with education loan applications from recognized banks and financial institutions, helping you understand terms and complete documentation requirements.

What are the main types of work visas available? ▼

Common work visas include skilled worker visas, intra-company transfers, working holiday visas, and temporary foreign worker programs. We identify the best option based on your profile.

How do I find job opportunities abroad? ▼

We connect you with our network of employer partners, assist with job search strategies, optimize your resume for international standards, and prepare you for interviews.

What is the processing time for work visas? ▼

Processing times vary: Canada Express Entry (6-8 months), UK Skilled Worker (3-8 weeks), Australia Skilled Migration (8-14 months). We provide current timelines and expedite when possible.

Do I need a job offer to apply for a work visa? ▼

Some countries (like Canada Express Entry) don't always require a job offer, while others (like UK Skilled Worker) typically do. We guide you based on your target country's requirements.

What are the minimum salary requirements? ▼

Each country has specific salary thresholds that vary by occupation and region. We ensure your job offer meets these requirements to qualify for the visa.

Can my family accompany me on a work visa? ▼

Most work visas allow dependents (spouse and children) to accompany you. We handle dependent visa applications and advise on their rights (work, study) in the host country.

What is the difference between temporary and permanent work visas? ▼

Temporary work visas have expiration dates and specific job restrictions, while permanent visas lead to residency and eventually citizenship. We help you choose the right pathway.

Do I need to have my educational credentials assessed? ▼

Many countries require educational credential assessments (like WES for Canada) to verify that your qualifications meet their standards. We assist with this process.

What occupations are in demand abroad? ▼

High-demand fields include IT, healthcare, engineering, trades, and business management. We provide occupation-specific guidance based on current market needs.

Can I change employers while on a work visa? ▼

This depends on the visa type. Some visas are employer-specific, while others offer more flexibility. We advise on your options and assist with visa transfers when changing jobs.

What are the language requirements for work visas? ▼

Most English-speaking countries require proof of English proficiency (IELTS, PTE, etc.). Some countries also accept French or other languages. We help you prepare for these tests.

How does the points-based immigration system work? ▼

Countries like Canada, Australia, and UK use points systems that score candidates based on age, education, work experience, language skills, etc. We maximize your points through strategic planning.

What is the Labour Market Impact Assessment (LMIA)? ▼

An LMIA is a Canadian requirement where employers must prove they couldn't find a local candidate. We guide both employers and employees through this process.

Can I apply for permanent residency through work experience? ▼

Yes, many countries offer pathways from temporary work to permanent residency. We create long-term immigration strategies that transition you from temporary to permanent status.

What are the medical examination requirements? ▼

Most work visas require medical exams to ensure you don't have conditions that pose public health risks or excessive demand on health services. We coordinate with approved panel physicians.

What types of partnerships do you offer with educational institutions? ▼

We offer student recruitment partnerships, pathway programs, articulation agreements, and customized training programs. Each partnership is tailored to the institution's specific goals.

How can my university become a partner with GetGlobalPass? ▼

Contact our partnership team to discuss mutual objectives. We'll evaluate program compatibility, discuss recruitment strategies, and formalize the partnership through a memorandum of understanding.

What are the benefits for partner institutions? ▼

Benefits include access to qualified international students, reduced recruitment costs, market intelligence, brand promotion in new regions, and dedicated partnership management.

Do you work with recruitment agents? ▼

We collaborate with certified recruitment agents who maintain high ethical standards. Our agent network benefits from training, marketing support, and competitive commission structures.

What support do you provide to partner institutions? ▼

We provide comprehensive support including market representation, student screening, application processing, pre-departure orientation, and ongoing student support services.

How do you ensure quality students for partner institutions? ▼

Our rigorous screening process includes academic verification, language proficiency assessment, financial capability checks, and interviews to ensure students meet institution standards.

What regions do you primarily recruit from? ▼

We have strong recruitment networks in South Asia (Bangladesh, India, Pakistan, Nepal), Southeast Asia, Middle East, and Africa, with specialized teams for each region.

Can you help develop customized pathway programs? ▼

Yes, we collaborate with institutions to design pathway programs that prepare international students for academic success, including language training and academic bridging courses.

What is your agent commission structure? ▼

We offer competitive and transparent commission structures with timely payments. Specific rates vary by institution and program type, detailed in our partnership agreements.

Do you organize recruitment events for partners? ▼

Yes, we organize education fairs, university visits, agent training workshops, and virtual recruitment events to connect partners with qualified prospective students.

How do you handle student grievances? ▼

We have a structured grievance resolution process that involves student counseling, mediation with institutions when needed, and ensuring fair outcomes for all parties.

What marketing support do you provide to partners? ▼

We offer digital marketing, printed materials, social media promotion, and participation in recruitment events to enhance partner visibility in target markets.

Can you help with setting up articulation agreements? ▼

Absolutely, we facilitate articulation agreements between institutions, ensuring smooth credit transfers and creating seamless pathways for students between educational levels.

What reporting do you provide to partner institutions? ▼

We provide regular recruitment reports, market intelligence, student performance data, and feedback to help partners make informed decisions about their international strategies.

Do you work with corporate partners for employee education? ▼

Yes, we develop customized corporate education programs, including executive education, specialized training, and degree pathways for employees of partner organizations.

What services are included in your consultancy package? ▼

Our comprehensive package includes profile assessment, university/shortlisting, application assistance, visa guidance, pre-departure briefing, and post-arrival support for the first 3 months.

How much do your consultancy services cost? ▼

Fees vary based on services required, destination country, and complexity. We offer transparent pricing with no hidden costs. Contact us for a customized quote based on your needs.

Do you guarantee visa approval? ▼

While we cannot guarantee visa approval (as this is the embassy's decision), our 95% success rate reflects our thorough preparation and careful screening of applications.

What is your refund policy? ▼

Our refund policy is detailed in our service agreement. Generally, we offer partial refunds if services are discontinued, with specific terms based on the stage of application processing.

How do you ensure client confidentiality? ▼

We adhere to strict data protection protocols, secure document handling procedures, and confidentiality agreements to protect your personal and sensitive information.

Can I get references from your previous clients? ▼

Yes, with client permission, we can connect you with previous clients who have successfully migrated or studied abroad through our services.

What makes your consultancy different from others? ▼

Our personalized approach, extensive partner network, comprehensive post-arrival support, and high success rate distinguish us from competitors in the industry.

Do you provide legal advice on immigration matters? ▼

While we provide immigration consultancy, for specific legal advice we collaborate with licensed immigration lawyers in destination countries to ensure comprehensive support.

How long does the consultancy process typically take? ▼

The timeline varies by destination and program type. Study abroad processes typically take 6-9 months, while work immigration can take 8-18 months from start to finish.

What happens if my circumstances change during the process? ▼

We adapt our strategy to accommodate changes in your situation, whether personal, professional, or financial, to ensure the best possible outcome.

Do you offer emergency support for clients abroad? ▼

Yes, we provide 24/7 emergency support for clients during their first 3 months abroad, connecting them with appropriate resources and assistance when needed.

How do you stay updated with changing immigration policies? ▼

Our team regularly attends immigration seminars, maintains memberships in professional associations, and monitors official sources to stay current with policy changes.

Can you help with appeals if my application is rejected? ▼

Yes, we analyze refusal reasons, prepare stronger applications for reapplying, and when appropriate, assist with appeals or judicial review processes.

What is your policy on ethical recruitment? ▼

We adhere to strict ethical standards, providing honest advice, transparent pricing, and never making false promises about outcomes or job guarantees.

Do you offer services in regional languages? ▼

Yes, our consultants can communicate in Bengali, Hindi, and other regional languages to ensure clear understanding and comfort throughout the process.